What Are Cookies?
Cookies are small pieces of data stored on your device when you visit a website. They help websites remember information about you, such as your login status, preferences, and activity. Cookies are standard in web applications and are used to improve user experience and security.
How VenueBill Uses Cookies
Session Authentication
We use session cookies to keep you logged in and to remember your authentication status. These cookies are essential for VenueBill to function and allow you to securely access your account.
Security and CSRF Protection
We use CSRF (Cross-Site Request Forgery) protection cookies to prevent unauthorized actions on your account. These cookies verify that requests come from you and not from malicious third parties.
User Preferences
We may use cookies to store your preferences, such as your default timezone, language, or UI settings, so we can remember them on your next visit.
Analytics
With your consent, we use Google Analytics and Google Tag Manager, Microsoft Clarity, and Ahrefs Web Analytics to understand how visitors use VenueBill. These providers may use cookies, scripts, local storage, or similar technologies under their own policies. They remain off until you allow Analytics cookies.
Marketing Measurement
With your consent, we use Meta Pixel and conversion tools and Google Ads conversion tracking to measure whether advertising leads to signup, trial, or paid-subscription activity. These tools remain off until you allow Marketing cookies.
Cookie Consent
When you first visit VenueBill, we display a cookie consent banner. Essential cookies and storage (authentication, security, and remembering your consent choice) are used automatically. Non-essential Analytics and Marketing technologies require your consent.
You can change your non-essential cookie preferences at any time through Cookie settings in the site footer. You can also use your browser controls or contact us at support@venuebill.com.
Types of Cookies We Use
Essential Cookies
Required for the service to function
- Session ID: Maintains your login session
- CSRF Token: Protects against security attacks
- Authentication: Verifies you are logged in
Analytics Cookies
Help us understand how you use VenueBill
- Google Analytics and Google Tag Manager: Measure pages, events, and site usage
- Microsoft Clarity: Helps identify usability and page-experience problems
- Ahrefs Web Analytics: Measures traffic and page performance
Marketing Technologies
Measure advertising results only after you allow Marketing cookies
- Meta Pixel and conversion tools: Measure advertising and conversion events
- Google Ads conversion tracking: Measures actions attributed to Google ads
Preference Cookies
Remember your choices and settings
- Language: Remembers your language preference
- Theme: Remembers light/dark mode preference
- UI state: Remembers expanded/collapsed sections
Third-Party Cookies
Stripe (Payment Processing)
When you enter payment information, Stripe sets cookies on your device to process payments securely. These cookies are governed by Stripe's cookie policy and are not used for tracking you across other websites.
Analytics and Advertising Providers
After the applicable consent, Google, Microsoft, Ahrefs, and Meta may set or read cookies and similar technologies under their own privacy and cookie policies. VenueBill uses them for analytics and conversion measurement; we do not sell personal information to data brokers.
How to Manage Cookies
Browser Settings
Most browsers allow you to control cookies through your browser settings. You can:
- Accept or reject all cookies
- Accept or reject cookies by type (essential, analytics, etc.)
- Delete cookies from your device
- Set how long cookies are stored
Note: Disabling essential cookies may prevent VenueBill from functioning properly. We recommend keeping authentication and security cookies enabled.
Opt Out of Analytics
You can opt out of Analytics or Marketing cookies while keeping VenueBill functional by opening Cookie settings in the site footer. Rejecting either category prevents its trackers from loading on future page loads.
Do Not Track
If you enable Global Privacy Control or a supported "Do Not Track" signal before making a choice, VenueBill records non-essential categories as rejected and does not prompt or load those trackers. You can still make a different choice later through Cookie settings.
Cookie Storage Duration
| Cookie Type | Duration |
|---|---|
| Session and authentication | For the session or configured login period |
| Consent choice | Until you change it or clear site storage |
| Security and CSRF | For the session or security-token lifetime |
| Preferences | Until changed or site storage is cleared |
| Analytics and marketing | Varies by provider and configuration; only after consent |
Your Rights Regarding Cookies
- Right to know: You can ask what cookies we use and why
- Right to control: You can manage cookies through your browser or our settings
- Right to delete: You can delete cookies from your device at any time
- Right to opt out: You can opt out of non-essential cookies
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our cookie usage or for legal reasons. We will notify you of significant changes by updating the "Last updated" date at the top of this page.
Contact Us
If you have questions about this Cookie Policy or how we use cookies, please contact us:
Email: support@venuebill.com
Response time: We respond to inquiries within 30 days
