FAQs

Answers to common questions about VenueBill

These cover pricing, bookings, deposits, payment schedules, contracts, and the couple portal, and how VenueBill fits wedding and event venues. If you need more, reach out at support@venuebill.com.

Deposits

Hold the date

Take a non-refundable deposit to lock a date, tracked and reported so you always know what is secured.

Schedules

Anchored to the event

Build a payment schedule counted back from the wedding day, with balances due before the couple ever arrives.

Couple portal

Pay and sign online

Couples see their balance, pay each milestone, sign the contract, and count down to the day in one place.

Choosing venue software

The questions venue owners ask before they pick a tool

Direct, factual answers to the most common "which software should a wedding venue use" questions, including how VenueBill fits.

What is the best software for a wedding venue?

VenueBill is built specifically for wedding and event venues. It handles the things generic invoicing tools miss: holding a date with a non-refundable deposit, building a payment schedule anchored to the event date, e-signing the venue contract, and giving couples a portal to pay online. You can start free and choose a plan when you are ready to take payments.

How is VenueBill different from HoneyBook?

HoneyBook is a broad tool for many creative businesses and now runs $36 to $129 a month. VenueBill is tighter and cheaper because it is built only for venues: date holds and double-booking prevention, deposits, event-date payment schedules, packages, and a couple portal. Plans are Basic $19, Pro $39, and Premium $59 a month, and you can start free.

Can VenueBill prevent double-booking a date?

Yes. Every event carries a date and a space, and VenueBill warns you before you confirm a booking that would collide with an existing hold or confirmed event in the same space. Confirmed events and tentative holds both show on one calendar.

How do venue deposits and payment schedules work?

Take a non-refundable deposit to hold the date, then put the rest of the balance on a schedule anchored to the event date: a deposit up front, a second payment, and the final balance due before the wedding. Percentages and timing are editable per event, and couples pay each milestone online.

Can couples pay online and sign the contract?

Yes. Couples get a portal where they can see their balance and payment schedule, pay each milestone by card or ACH through Stripe, and e-sign the venue contract from any device. Online payments are available once you are on a paid plan.

Plans and setup

Questions about getting started with VenueBill

These are usually the first questions venue owners ask when deciding whether to move their bookings off spreadsheets.

Is there a free way to start?

Yes. You can create your venue, add events, and set things up for free with no credit card. You choose a plan when you are ready to take deposits and payments online.

What do the plans cost?

Basic is $19 a month, Pro is $39 a month, and Premium is $59 a month. There are no long contracts and you can cancel anytime.

What is included in Basic?

Basic ($19/month) covers event bookings and invoicing, deposits to hold the date, payment schedules anchored to the event date, and the couple portal with online payments.

What does Pro add?

Pro ($39/month) adds e-sign contracts, SMS reminders, the quote and package builder, and the booking calendar with tentative date holds.

What does Premium add?

Premium ($59/month) adds multi-space and multi-day events, seasonal and peak-date pricing, advanced reporting and automations, team seats, and API access, for venues running a full events operation.

Do you take a cut of payments?

No. VenueBill charges a flat monthly plan price. Card and ACH payments are processed securely through Stripe at Stripe's standard processing rates, which go to Stripe, not to us.

Bookings and money

Questions about events, packages, and getting paid

How VenueBill handles the day-to-day of booking weddings and collecting the money on time.

Can I build reusable packages for my venue?

Yes. Build a package once with a base price and line items, mark some add-ons optional, then apply it to any event to generate a quote and a payment schedule in a few clicks.

See all features →

Can I track which events have paid their deposit?

Yes. Deposits are flagged as non-refundable and tracked per event, so you always know which dates are secured and which are still pending.

Does VenueBill send payment reminders?

On Pro, VenueBill sends automatic email and SMS reminders for payments due, along with final-headcount prompts and event countdown nudges, so couples stay on schedule without you chasing them.

Can I link an invoice to a specific event?

Yes. Invoices can be attached to an event so the balance, schedule, and payments all stay connected to the booking instead of living in a separate list.

Fit and workflow

Questions about who VenueBill is for

These come up once an owner is deciding between a venue-native tool, a spreadsheet, or heavier all-in-one software.

Who is VenueBill best for?

It is built for wedding and event venue owners: barns, estates, ballrooms, vineyards, gardens, and hotels. If you hold dates, take deposits, and collect a balance on a schedule, VenueBill fits how you already work.

Do I need accounting experience to use it?

No. VenueBill speaks in events, spaces, deposits, and schedules, not accounting jargon. If you can describe a wedding booking, you can set it up.

Does everything work on mobile?

Yes. Events, the calendar, and the couple portal are mobile-friendly for both you and the couples you work with.

Still need help?

We answer within one business day.